egain (nasdaq: egan) is the leading provider of cloud customer engagement hub software. for over a decade, egain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. hundreds of the world's largest companies rely on egain to transform their fragmented sales engagement and customer service operations into unified customer engagement hubs (cehs). headquartered in sunnyvale, california, egain has operating presence in north america, emea and apac. to learn more about us, visit www.egain.com or call our offices: +1-800-821-4358 (us), +44 (0) 1635 800087 (emea), or +91-(0)-20-6608-9200 (apac). also, follow us on twitter at http://twitter.com/egain and facebook at http://facebook.com/egain