selective works together with our independent agency partners to create and deliver business and personal insurance solutions that best fit customers’ needs. providing insurance since 1926, selective has built a reputation with agents and customers for trust, integrity and service excellence, backed by an “a” (excellent) or better rating from insurance rating organization a.m. best co. since 1930. our customers can trust selective to be there when they need us because we know response is everything.® because time is crucial and communication is vital, selective empowers its employees to make timely decisions using robust technology tools, risk expertise and 24/7 claims service. a clear vision and strong commitment to values has been critical to selective’s success over time. “so valuable is the human element that i will not let this company lose the human touch which has been largely responsible for its success.” d.l.b. smith, founder